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Please contact Gym Equipment Direct within 14 days of the purchase date.

There are strictly no returns accepted after 14 days. 

A 10% restocking fee applies if returning due to "change of mind". Prior approval must be made before the return of any goods so we can identify them appropriately when they arrive.

The item must be returned to the store at the buyer’s expense and accompanied by proof of purchase.

The goods must be in new condition only (no used items) and to be returned in their original packaging or suitably packaged to prevent transportation damage.

Gym Equipment Direct reserves the right to decline any returns or refunds. 

If you believe you have received the wrong item, please email sales@gymequipmentdirect.com.au with an image of the item you received. We will then confirm if this is the case and organise to send out the correct product.

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